FAQs

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bounce houses, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

We set up and take down your entire event! 

A Full Service Event means we handle everything. Our team brings the equipment, sets it up, takes it down, manages the activities, runs the stations, and keeps the event flowing smoothly. This is perfect if you want a stress-free experience where we take care of the logistics, staff, and safety so you can focus on enjoying the event.

A Volunteer Ran Event is one where your team (RAs, student orgs, or volunteers) runs the stations or activities while being managed by one of our Event Managers. We’ll provide all the materials, instructions, and equipment, and you provide the people power to operate it during the event. It’s a great way to stay budget-friendly and involve your studentss or staff in the fun.

A DIY (Do It Yourself) Event is designed for simple, self-led setups with no staffing from us.

We set up and take down your entire event! 

Our delivery fee is distance based and varies depending on the location of your event. Contact us with your event address for an exact quote.

We offer flexible hourly rates based on your event needs. You can rent for as long as your event lasts. Just let us know your timeline, and we’ll tailor the rental accordingly.

We deliver throughout the entire US. If you’re unsure whether we service your location, just reach out. We’re happy to check and provide options!

Yes, we are fully insured. We can also provide a Certificate of Insurance (COI) upon request for your venue or event.

We do not offer refunds due to weather. However, you can secure a rain date in advance for 50% of the rental cost, ensuring flexibility in case of bad weather. Let us know during booking if you’d like to add a rain date option.

Cancellations made 30 days or more before your event will receive a credit equal to the full amount paid, which can be used toward a future booking within 1 year. 

A deposit is required to reserve your items, with the remaining balance due before delivery. We accept various payment methods including credit/debit cards, and digital payments. A small surcharge fee may apply due to our payment processor. Full payment details will be provided during the booking process.

Pricing depends on the items you rent, the duration of your event, and the delivery location. We offer customizable packages to fit different budgets. Please reach out with your event details for a personalized quote.

We can handle events sized between 50-50,000 people.

Setup time varies depending on the size and complexity of your event. Smaller setups can take as little as 30–60 minutes, while larger installations may require 1–3 hours, or longer. We’ll coordinate all timing with you in advance to ensure a smooth setup before your event begins.

We strive to accommodate last-minute orders whenever possible, depending on availability. While we always recommend booking in advance to secure your preferred items, don’t hesitate to reach out. If we have the resources, we’ll gladly make it work!

Space requirements vary based on the items you’re renting. We’ll provide specific dimensions and help you determine the best layout for your event. If you’re unsure, just send us photos or measurements of your space.

Yes, renters are responsible for any lost or damaged items. However, we offer an optional Accidental Damage Waiver for 10% of your rental total, which covers any unintentional damage that may occur during your event. It’s a great way to enjoy peace of mind while you celebrate!

Yes, we regularly provide rentals for large-scale events including festivals, university functions, corporate gatherings, and community celebrations. Our team is experienced in managing high-volume setups and ensuring smooth service, no matter the crowd size.

Throughput refers to how many students can participate in an activity over a certain period of time. For example, an activity with high throughput can serve more students per hour which is ideal for large scale events. Understanding throughput helps you choose the right activities based on your expected crowd size and event duration.

We offer full support for giveaway activations. From setup and display to guest interaction and prize distribution. Whether you’re providing branded items or fun prizes, we’ll coordinate the flow and logistics to ensure a smooth and engaging experience for your guests. Let us know your vision, and we’ll make it happen!